Account deletion

Delete your BreedSnap account

BreedSnap can be used with a device-linked service identity for analysis access, usage limits and purchases. Versions that offer email sign-in also allow access to an existing account, and associated service records can be linked to that account. You can request deletion of eligible records associated with the relevant device-linked identity or service account.

Request deletion in the app (where available)

  1. Open BreedSnap and select the Settings tab.
  2. Tap Delete account.
  3. Tap Send request. The request covers the account on that device, and the app shows Request received once we have it. This confirms receipt of the request, not completed deletion.

If your installed version of BreedSnap does not offer Delete account at this location, use the email instructions below instead.

Or request deletion by email

  1. Email us at the address below with the subject Delete BreedSnap account data.
  2. Include the app name BreedSnap.
  3. If applicable, include the email used for your existing account. You can also include any device ID the app shows and an Apple or Google order ID for a purchase, so we can locate the relevant records.
Email [email protected]

After you send a request

Sending a request does not immediately erase your account or service records. The request needs review, and we may need information to verify the relevant identity and determine which records can be deleted or must be retained. Processing time depends on that review and applicable requirements. Contact support to follow up on your request.

Data covered by a deletion request

  • Device and service-account identifiers and associated usage, purchase or access records that can be located and are eligible for deletion.
  • Analysis content and results still held for the relevant service identity, where they can be located and are eligible for deletion.
  • Associated app-interaction, diagnostic and support records, subject to the retention exceptions below.

Requested analysis can involve external AI services. Submitted content and results are subject to the actual records held and the applicable retention or deletion requirements of those services.

Data on your device

Scan history, small photo thumbnails, and result details are saved on your device. Remove them using the controls available in your installed version, or uninstall the app and manage any device backups separately. Removing local content does not itself delete service-side records or content you have exported to another service.

What may be retained

Purchase, refund, tax, legal, fraud-prevention, or security records may be kept only for as long as required for those purposes. Apple and Google keep their own purchase history independently of us.

Cancel subscriptions separately

Requesting deletion does not cancel an active App Store or Google Play subscription. To stop future charges, cancel it in the store where you subscribed.

Need help?

Contact [email protected] and include the app name and any order information you have.

The Sky Bringup, LLC